These Terms and Conditions of Lidl Great Britain Limited, Lidl House, 14 Kingston Road, Surbiton KT5 9NU ("the Promoter") shall apply exclusively to your participation in the Lidl 'Twisties' Gift Set Prize Draw (the "Twisties Gift Set"). By entering and participating in the Twisties Gift Set Prize Draw (as defined below), you agree to be bound by these terms and conditions.
Opening / closing date & time
The Twisties Gift Set Prize Draw will run from 24th May 2024 at 10:00 BST with all entries submitted no later than 2nd June 2024 at 23:59 BST (the "Closing Date").
The Twisties Gift Set Prize Draw is a so-called "first come, first served" prize draw and the Promoter will be awarding Twisties Gift Sets to the first 1,989 participants. Each of these participants will win one (1) Prize only (each a "Winner").
How to participate
2.1. To enter The Twisties Gift Set Prize Draw, you must submit your name, address , phone number and email address via the website (http://www.lidltwisties.co.uk/). Any data submitted must be your own.
2.2. Entrants must be a resident in the UK (excluding Northern Ireland) and aged 18 years or over on the day they submit their entry via website (http://www.lidltwisties.co.uk/). Proof of age, in the form of a valid Passport or Driver's Licence, may be required.
2.3 It is up to the entrant to ensure all relevant information has been shared via the website (http://www.lidltwisties.co.uk/). All entrants will receive an auto-response confirmation of receipt email detailing that their information has been received.
2.4. The Twisties Gift Set Prize Draw is not open to employees and their families, representatives, legal successors or contractors of the Promoter or Lidl Stiftung & Co. KG. Stiftsbergstr. 1, 74167 Neckarsulm, Germany.
2.5. All entries must be made directly by the individual entering the Twisties Gift Set Prize Draw.
2.6. Only one entry (the first entry received from each email address) is permitted per person. Second or subsequent entries will be disqualified. Syndicated entries or those made using methods such as a computer macro, a script or the use Entries on another individual's behalf will not be accepted. Any other forms of entry, including but not limited to automated devices or processes, are not allowed and all such entries will be disqualified and any prize awarded will be void. No entries from consumer groups, 3rd parties or bulk entries will be accepted.
2.7. No purchase and/or donation is necessary to participate in the Twisties Gift Set Prize Draw. Purchasing goods does not result in any advantage to a participant.
2.8. To withdraw your participation in the Twisties Gift Set Prize Draw, send an email to Info@lidltwisties.co.uk with full name, email address and the subject heading: Twisties Gift Set Data Withdrawal before the date of the Closing Date.
2.9. All submissions will be stored within the [insert metric], managed by Lidl GB's consumer PR Agency 'The Romans London Ltd' for 30 days.
2.10. The promoter will not accept responsibility for entries that are lost, mislaid, damaged, or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
The Prize Draw
One thousand, nine hundred and eighty-nine (1,989) winners will be selected following a 'first come, first serve' mechanism.
The winners will be entitled to 1 x Twisties Friendship Bracelet, 1 x XL Twisties Tour T-shirt and if they have the Lidl Plus App 1 x Cheese Twist Coupon (redeemable via the Lidl Plus app), along with 1 x Notecard (the Twisties Gift Set).
The Promoter will not replace any lost, damaged, mutilated or stolen Twisties Gift Sets. All taxes, costs, liabilities and unspecified expenses associated with the usage of the Prize are the sole responsibility of the Winner.
The Twisties Gift Set is as stated. Prizes are not transferable, cannot be resold and will only be awarded directly to the Winners. There is no cash alternative. Prizes are subject to availability and in the event that the Prizes offered are unavailable due to circumstances beyond the Promoter's control, the Promoter reserves the right to offer an alternative prize of equal or greater value.
The Winner will be notified by email within 1 day of entry and asked to claim their Prize. Each winner will need to follow the instructions in the notification message.
Prizes must be claimed within 1 day of first notification. Proof of identity, in the form of a valid Passport or Driver's Licence, may be required.
If the Promoter is unable to contact the Winner within 2 days of its first attempt, or the Winner fails to provide the Promoter with an address for delivery within 2 days of first notification, the Promoter reserves the right to withdraw prize entitlement.
Subject to Clause 5, the name and county of the winner may be available for a period of up to 30 days after the Closing Date and may be obtained by emailing Info@lidltwisties.co.uk.
Prizes will be dispatched within 10 working days from the date of the Promoter receiving the winner's prize acceptance.
If it is suspected that an entrant uses multiple e-mail addresses or accounts to submit more than one (1) entry, only one (1) entry will be considered. In the event of a dispute over who submitted a winning online entry, the "Authorized Account Holder" of the e-mail account used to participate in the draw at the actual time of entry, will be deemed to be the Authorized Account Holder is the natural person to whom the applicable Internet service provider, online service provider or other organization has assigned the email address for the domain associated with the submitted e-mail address. In the event a winning account selected is a joint account, a total of one (1) prizes will be awarded in the name of the first-named account holder. Proof to Promoter's satisfaction of being the authorized account subscriber may be required by Promoter in order to verify eligibility.
No responsibility will be taken by the Promoter for claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be delivered for any technical or other reasons. We advise claimants to use recorded delivery. Proof of sending will not be accepted as proof of receipt, and no correspondence will be entered into.
No responsibility will be taken by the Promoter if a Winner is not able to collect a Prize for any reason and howsoever arising.
Photographic identification (valid passport or driver's licence) may be required for the Winner to claim the Prize. The Promoter reserves the right to refuse any Prize collections without providing a valid passport or driver's licence.
Free Cheese Twist Coupon - Lidl Plus members only
4.1. Entrants registered with Lidl Plus can additionally claim one Lidl Plus coupons for one free Cheese Twist in-store. The number of coupons is capped at 17,000.
4.2 No minimum spend required. When used with a coupon giving discount on overall spend in a single transaction, this coupon is applied first. More than one product or product-range specific coupon which relates to the same product cannot be activated at the same time or used in the same transaction. Where items have different prices the cheapest item is free. Coupon cannot be used at the same time as an in-store multi-buy offer. When used alongside an in-store multi-buy offer, Lidl will work out which gives the customer the greater discount and only apply that coupon or offer. Present coupon at time of purchase. Redeemable by Lidl Plus account holder, 18+ in Lidl GB branches.
4.3 To receive a coupon, please provide the phone number associated with your Lidl Plus account in the application to participate in the Twisties Gift Set Prize Draw. See clause 2.1 for details to participate in the Twisties Gift Set Prize Draw. It is not possible to receive a coupon without being a registered Lidl Plus member on the day the entry is submitted. The coupon is only available to Lidl Plus members.
4.4 The free product coupon is displayed as a digital coupon in the 'Lidl Plus For You' section of the Lidl Plus app and is subject to the redemption criteria below and the Reward terms and conditions available when you click on the Reward on the Lidl Plus app. Note that the Rewards are not available in a physical format and cannot be printed.
4.4.1 Redemption criteria:
Rewards are only redeemable in Lidl branches in Great Britain (excluding Northern Ireland) by the Lidl Plus account holder who must be 18 years old or over;
Rewards must be presented at the time of redemption, at the till. No minimum spend required;
Rewards must be activated by clicking an activate button and redeemed during the specified validity period (as stipulated in these terms and/or on the Reward);
Rewards are non-exchangeable, non-transferable and non-refundable;
Rewards are not for resale or publication;
Screenshots, pictures or online printouts of Rewards will not be accepted; only original Rewards within the Lidl App are valid.
4.5 The digital coupon will be displayed within the app following verification of your identity and Lidl Plus membership, before 14th June 00:01 BST.
4.6. Coupon must be activated ahead of use.
Personal Data
5.1. All personal information you submit to the Promoter in connection with the Cheese Twists is subject to and will be processed in accordance with the Promoter's privacy policy (the "Privacy Policy"), which can be accessed here: https://www.lidl.co.uk/c/customer-privacy-notice/s10022952
5.2. For the purposes of these terms and conditions only, section 7 of the Privacy Policy, titled "Competitions and Prize Draws" shall be supplemented with the following:
Purpose of data processing/legal basis:
To enter this promotion you must provide us with the following personal information:
Full Name
Email Address
Address
Lidl Plus associated phone number (should you have a Lidl Plus account, this is to receive the Lidl Plus coupon)
Please be aware that although the Promoter may already possess the personal information detailed above owing to collection for other purposes (e.g. My Lidl Community) these terms and conditions only apply to the personal information collected for the sole purpose of this Cheese Twist.
The legal basis for processing the above information is to apply coupon of free product directly on to specific Lidl Plus accounts, as set out in these terms and conditions, and will be used exclusively for administrative purposes. This involves:
Verifying the identity of participants;
Identifying the entrants and placing coupon onto account;
Investigating any claims that the Promoter believes may be fraudulent in nature and taking further actions, such as legal proceedings where appropriate, in accordance with clause 6.5.
We rely on the legitimate interests legal basis for processing personal data for the above purposes.
Recipients or categories of recipients:
The personal information of participants will be held by Lidl GB for 30 days, shall not be shared with any third parties.
Storage duration / criteria for specifying the storage duration:
The participants' personal information collected will be kept securely by Lidl GB and will be destroyed no later than one month after the completion, except that:
In the case of any investigation for fraudulent activity or legal proceedings, personal data will be held until the proceedings and any related actions are completed;
The personal information collected for the purpose of this Cheese Twist Campaign shall be destroyed immediately if you discontinue your participation in the Twisties Gift Set Prize Draw in accordance with clause 2.8.
General
To the fullest extent possible in law, the Promoter does not accept liability for any losses or claims whatsoever arising out of participation in the Prize Draw and the acceptance of any Prize.
This promotion is not affiliated with, sponsored by or endorsed by the product or retailer featured in the prizes. Trademarks, logos and names of the products and retailers are the property of their respective owner.
Participants are responsible for all costs and expenses relating to participation in the Twisties Gift Set Prize Draw, such as the cost of accessing the internet etc.
Except as otherwise required by applicable law, the Promoter shall not be liable for the content of any externally linked web sites.
The promoter reserves the right in its sole discretion to verify the winners and disqualify any person it suspects or finds: (i) to have used a software generated, robotic, programmed, script, macro or other automated entry; (ii) to have tampered with the entry process or the operation of the draw; (iii) to be acting in a disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person; (iv) to display behaviour that will bring such winner or Promoter into disgrace; (v) to have provided inaccurate information upon entering the Prize Draw; or (vi) to be acting in violation of these terms; (vii) to have gained unfair advantage in participating in the promotion or won using fraudulent means. ANY VIOLATION OF THESE OFFICIAL RULES BY A WINNER WILL RESULT IN SUCH INDIVIDUAL'S DISQUALIFICATION AS A WINNER OF THE DRAW AND ALL PRIVILEGES AS A WINNER WILL BE IMMEDIATELY TERMINATED.
The Promoter reserves the right to investigate and reject claims it believes to be of a fraudulent nature. Should a claim be upheld as fraudulent the Promoter reserves the right to pursue damages against individuals in connection with the claim.
The Promoter shall not be liable for any failure to comply with its obligations or obligated to provide an alternative or a substitution prize to the Entrant, where the failure is caused by an event of Force Majeure and the Entrant does not receive any or all components of the prize as a result of such.
For the purpose of these Terms and Conditions, an "event of Force Majeure", shall have the following meaning; all circumstances beyond the reasonable control of either the Promoter or the Winner concerned, including acts of God, earthquake, flood, storm, lightning, fire, explosion, war, terrorism, riot, civil disturbance, sabotage, strike, lockout, slowdown, labour disturbances, accident, epidemic, difficulties to obtain required raw materials or labour, lack of or failing transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown of public utilities, changes of law, statutes, regulations or any other legislative measures, acts of governments, supranational organizations or other administrative or public agencies, orders or decrees of any court, acts of third parties, delay in delivery or defects in goods or materials or any other circumstances amounting to force majeure.
The Promoter's decisions in all promotional matters in relation to the Twisties Gift Set Prize Draw are final and no correspondence will be entered into.
Any question concerning the legal interpretation of the rules will be based on the law of England and Wales and the Courts of England and Wales will have exclusive jurisdiction.
Promoter: Lidl Great Britain Limited
Promoter:- Lidl GB, Lidl House, 14 Kingston Rd, Chessington, Surbiton KT5 9NU